What We Collect and Why
When you open an account, we collect the details you provide — name, contact information, and wallet identifiers such as your bKash or Nagad number — to process deposits, verify withdrawals, and keep your account secure. Transaction records tied to Rocket, Nagad, and bKash payments are
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retained to resolve disputes and meet financial compliance requirements that apply in your region. We also collect device and session data — browser type, IP address, and pages visited — to detect unusual login activity and improve how the lobby loads on your mobile. We do
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not sell your personal data to third parties. Sharing happens only with payment processors handling your bKash, Nagad, or Rocket transactions, and with fraud-prevention services operating under equivalent data-protection obligations. Your data is processed and stored in accordance with the laws applicable to your jurisdiction. If
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local law in your region restricts certain data practices, those restrictions apply to your account. You can request a copy of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.